Fax machine paper jammed For the following jammed paper problems,
Problem The paper document is jammed.
Solution Remove the paper document you are trying to send and start again.
Problem The fax machine tried to receive instead of send because you did not feed the paper in properly.
Solution Feed the paper document into the machine and start the operation again.
Problem Your fax machine tried to poll another unit, but the other fax machine did not have a document to send.
Solution Contact the other party and have them set their fax machine document for polling.
Problem The paper has become jammed.
Solution Clear the paper jam.
Problem The paper cassette has not been completely inserted into the fax machine.
Solution Insert the paper cassette all the way into the machine, then press Stop.Paper jammed in printer area
Problem With the paper jammed in the printer area you should open the top cover. The printer cartridge will move over to the left side.
Solution Now gently pull the jammed paper out the top. Be sure the printer light is off. If the printer cartridge is not all the way to the left side, gently move the cartridge to the left and then remove the paper.
Paper jammed in bottom of fax printer
If you have looked in both the paper cassette area and the printer area and have not been able to locate the jammed paper, perform the following steps:
■ Remove the paper cassette tray and any document supports.
■ Tilt up the front of the fax machine.
■ Now look into the opening at bottom of unit where the paper cassette was removed.
■ If the paper is jammed back inside this opening, carefully remove it at this time.
■ Now lower the Printer back on the table.
■ Replace the paper cassette holder and any documents support items.
■ Press the Stop button.
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